Terms & Conditions

 

Definitions

In this Agreement, the following words have these specific meanings:

‘Product’ means an item available for sale on the website.
‘Website’ means the “World of Glitter” website.

Ordering

Orders of product(s) are subject to availability. When you place an order, we will confirm it by email, but the order will only become legally binding on us when we send you an email confirming dispatch of the product(s). If we cannot fulfil your order for any reason, we will notify you as soon as we reasonably can.

We try to ensure that product details displayed on the website are correct and up-to-date. However, any error or omission in any information on the website, or in any other communication or document issued by us, may be corrected without any liability on our part. You will then be given the option of re-confirming your order at the correct price or cancelling your order. If you have already paid for the product(s) at the erroneous price, you will receive a full refund if you decide to cancel.

Images of products on the website are intended as a guide and the actual product may differ slightly in some respects. All weights and dimensions given are approximate.

Before clicking the ‘Confirm Order’ button, you should check that your order summary is correct. You should print or retain your email confirmation in case you need to contact us about your order.

Payment

Unless otherwise stated, all prices shown on the website are exclusive of VAT and other applicable UK taxes. The prices shown do not include the delivery fee, which will be added to your total order price.
Orders must be paid for immediately by paypal. If we cannot accept your order for any reason, we will process a full refund within seven days.

Delivery

We will endeavour to deliver the product(s) as soon as possible after confirmation of your order. However, we cannot accept responsibility for loss or damage caused by any delay in delivering the product(s). We will try to keep you informed in the event of any delay. Delivery will be to the address specified by you when ordering. If you are ordering goods for delivery outside of the EU, please check what taxes or duties may apply, as you will have to pay these yourself. We do not know and cannot control what charges you may have to pay once the product(s) reach the destination country. As soon as the product(s) are delivered to you, you become the owner of those product(s) and the risk will passed to you. This means that you will be liable for any subsequent damage, loss or destruction to the product(s).

Orders are dispatched from our UK warehouse on the same day if placed before 12pm Mon-Fri, and the next business day if placed after.

Please note that we are unable to influence the delivery of any parcels once they have left our warehouse. Please ensure you have entered the correct delivery details prior to confirming your order. If we are unable to deliver due to wrong information being input at the order stage you will still be charged for all original and additional redelivery costs. Should you feel that your order has become lost or was unable to be delivered to you please contact us after 5 days. Please note that we will try our best to resolve this issue but we may feel it is appropriate to refund your order after a second delivery attempt.

We use a broad range of couriers for our parcel deliveries to reduce costs to our customers. In some instances, we will use UK Royal Mail who will pass the delivery on to a local international postal service. Once out of the UK we will be unable to track your parcel or influence the delivery. Please try contacting your local postal agent/office, they may be able to help.

International Orders

International orders are either sent via Royal Mail tracked and signed or via a courier service depending on order size and weight. You will receive tracking information on dispatch by email. In some instances once the parcel has left the UK we will be unable to track your parcel. Unfortunately we are unable to influence the delivery. Please try contacting your local postal agent/office, they may be able to help.

For overseas orders our delivery charges vary. Once you have added your chosen product(s) to your shopping basket, you will be asked to enter your destination to calculate the delivery costs.

Please note that the customer is liable for all customs tax and duty payable. Orders sent via Royal Mail cannot be reported missing until 10 days after the expected due date.

Pre Orders

Orders containing pre-order items will be dispatched when the complete order is in stock. If you have ordered other products that are in stock we will dispach your order and pre orders when stock becomes available at a later date. We will contact you to advice you via email a due delivery date.

Cancellations

No cancellations wil be accepted once your product(s) have been dispatched.

Return Of Goods

We want you to be completely happy with your purchase. However we can only accept returns if the product is:

-Damaged (Goods that have been damaged prior to transit)
-Wrong Products (you have recieved the wrong item )

All notifications of damaged/wrong products must be notified within 2 days of the reciept of your parcel. Due to the nature of the product we cannot cancel the order due to”change of mind”.

Cookies

Like any other websites, the “World of Glitter” website uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Agreement

This Agreement applies to your purchases of product(s) from this website. The parties to this Agreement are:

(1) the person who makes the purchase, referred to throughout the Agreement as “you” or “your”, and
(2) our company, World of Glitter 630 Chesterfield Road, Sheffield S8 0SA

We may make changes to the terms and conditions of this Agreement, but the latest version will always appear on this page. Any changes to this Agreement will apply to all new orders placed after the change is published on the website. You should check this Agreement before each order you place, in case it has changed since your last visit.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

Contact Us

You can contact us directly at info@worldofglitter.co.uk or write to us at World of Glitter, 630 Chesterfield Road, Sheffield S8 0SA.